FAQs
I placed an incorrect order which has been dispatched already / received by me.
Unfortunately AdMaths Retail cannot be held accountable for these orders. You are welcome to sell them to other AdMaths clients.
What does it mean if my order states 1-2 days delivery?
There are a few divisions that your order needs to go through before it arrives on your doorstep. Delivery indications do not accommodate for time spent in the admin and packing divisions.
Who can I contact in regards to my parcel?
Once your order has been completed in the admin division you will receive an email from Prime Time Express with all the details. Once you receive this email you deal with them directly at admathsretail@ptexpress.co.za
What is the banking details?
AdMaths Retail banks with FNB. Please make sure you transfer into the correct account.
Courier cost
We now have a flat courier fee across South Africa of R110 (subject to the fuel price). If the system quotes any other tariff please contact us first. info@admathsretail.co.za
How do I track my order?
- You will receive an email from Prime Time Express with the below information. Please check your junk/spam mail folder.
- Courier: Primetime Express
- Waybill number: 123456
- Status: Order Complete
- Tracking: https://www.ptexpress.co.za/track-your-shipment/
- Enquiries about tracking only: admathsretail@ptexpress.co.za
CONTACT US
CALL US: 021-9810595
TRACKING YOUR PARCEL: admathsretail@ptexpress.co.za
GENERAL OR ORDER ENQUIRIES: info@admathsretail.co.za
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